DELIVERY & RETURN POLICY






DELIVERY

Online orders are processed Monday through Friday UTC+3, excluding weekends and public holidays. Production times are specified at time of purchase and starts the first business day after the purchase.

An automated email notification will be sent to you; providing a tracking number so you can monitor your order's journey. 

Please ensure the details provided at checkout are accurate, as LARAKHOURY cannot be held liable for incorrect deliveries due to input errors. Our shipping providers are trusted services, and as such LARAKHOURY will not refund or replace orders that have been scanned as delivered.



FOR ADDRESSES WITHIN LEBANON

Wakilni Express Service delivers within 1-3 business days depending on location. 

The cost for postage, payable at checkout, is 15 AED. Orders over 1500 AED will receive complimentary express shipping within Lebanon*.

*This offer by LARAKHOURY is for complimentary express shipping on all online orders over 1500 AED via www.larakhoury.com for delivery within Lebanon. LARAKHOURY may withdraw this offer at any time and reserves the right to exclude items and/or remove products during the offer period.



FOR ADDRESSES OUTSIDE OF LEBANON

DHL Express Service delivers within 1-7 business days depending on location.

The cost for postage, payable at checkout starts at 85 AED depending on location and specifications of package, with duties and taxes calculable and payable upon arrival at your destination country. Please note, that duties and taxes are respective to your order value and destination country. We are not responsible for additional unforeseeable duties and tax charges that may occur upon arrival at your destination country.

Orders over 3000 AED will receive complimentary DHL express shipping, depending on your location duties and taxes will be payable.**

**This offer by LARAKHOURY is for complimentary express shipping on all online orders over 3000 AED via www.larakhoury.com for delivery outside of Lebanon. LARAKHOURY may withdraw this offer at any time and reserves the right to exclude items and/or remove products during the offer period.

We deliver to the below countries:
Albania, Algeria, Andorra, Anguilla, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus,Belgium, Belize, Bolivia, Bosnia & Herzegovina, Bulgaria, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Egypt, Estonia, Fiji, Finland, France, Germany, Gibraltar, Grenada, Greece, Guatemala, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Italy, Jamaica, Japan, Jersey, Jordan, Kosovo, Kuwait,  Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Malaysia, Maldives, Martinique, Mexico, Moldova, Monaco, Montenegro, Morocco, Netherlands, Nepal, New Zealand, Nicaragua, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, Uruguay and Vietnam.



ORDER CANCELLATIONS

Due to the fast nature and turnaround time of our ready to ship service, orders cannot be cancelled or changed.



RETURNS

Products purchased from LARAKHOURY’s online store may be returned for credit if returned unworn, in saleable condition within 10 days of dispatch date. All products must be returned via our return portal. LARAKHOURY does not issue refunds for change of mind or incorrect purchases.

It is at the client’s expense to safely return piece(s) to LARAKHOURY and their responsibility until confirmation of receipt by our customer service team.

LARAKHOURY credits are issued once a return has been received and its condition assessed. LARAKHOURY credits are valid for use in our online store at larakhoury.com for a period of one years.

To initiate a credit return, please lodge your request via our return portal at HERE.

LARAKHOURY does not accept returns if products:
- are not returned in their original condition or packaging
- are returned outside of the specified return timeframe
- are of a bespoke nature

LARAKHOURY reserve the right to return the piece(s) to the sender, should any of the above occur. Products purchased during archive sale may not be returned unless deemed faulty in accordance with UAE Consumer Law. 



CONTACT US 

For more information about our Delivery & Return Policy or if you have any questions, please contact us using the details below:

connect@larakhoury.com 



VERSION OF THE DELIVERY & RETURN POLICY

This Delivery & Return Policy was last updated in September 2023.